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Health regulator identified '24 physical and sexual assaults' at care home.


A resident at a "luxury riverside care home" physically and sexually assaulted other residents and staff 24 times, according to an inspection report.

The Amwell care home, Melton Mowbray, Leicestershire, was criticised for failing to manage the risk posed by the resident.

The home was inspected during a Covid outbreak because of concerns about infections not being prevented.

The home was inspected by the Care Quality Commission (CQC) in November 2020 and rated "inadequate".

In relation to the assaults, the report said: "Staff did not consistently recognise deteriorations to people's presentation which meant opportunities to manage and redirect people were missed, and avoidable incidents occurred.

"For example, one person was involved in 24 incidents where other people and staff were exposed to and experienced physical and sexual assaults. Failure to manage this placed people at risk of harm."

Among its criticisms, the inspection report said staff were not washing their hands and were failing to change their PPE when they moved from one room to the next.

The report said: "Despite a significant Covid-19 outbreak at the service, staff failed to use PPE in line with national government guidance.

"Staff were observed handling breakfast without wearing gloves and moving between people's bedrooms without changing PPE or washing, or sanitizing, their hands."

The Amwell care home said: "Our aim is always to provide the best possible care to those we support and it is a responsibility we take extremely seriously, which is why we were so disappointed with the CQC's findings following its recent inspection.

"We immediately developed a thorough management action plan to address all suggested areas for improvement and we have been working closely with Leicester City Council, the CQC and our staff to implement this."