Clinical Negligence & Catastrophic Injury Solicitors
North Yorks care home improvements follow one-star food hygiene rating.
A North Yorkshire care home run by health insurance company Bupa says it has made improvements after being given only a one-star food hygiene rating in an inspection by external assessors.
Southlands Care Home, Harrogate, was told by the Food Standards Agency that 'major improvements' were necessary after it carried out an inspection.
The care home, rated as 'Good' during a recent Care Quality Commission (CQC) inspection, said it took immediate action to improve on its Food Standards Agency rating.
Bupa said that the improvements have led to the home being upgraded to a three-star rating during a recent re-inspection.
A spokesperson for the home said: "We have re-trained our kitchen staff to make sure we work to the best standards and have reviewed our documentation processes, as this was one of the main issues highlighted by the report.
"These improvements were recognised at a recent re-inspection and the home has been upgraded to a 3. We have also established a residents committee which meets regularly to discuss what food they want in the home.
“We work with them to make sure we’re providing good quality food that reflects their wishes. The health and wellbeing of our residents is our top priority.”
The home has a total capacity for 68 residents and offers palliative, respite and nursing care as well as accommodating residents with Parkinson's Disease.