Advising with empathy and experience

Cumbrian hospital must improve.

The Care Quality Commission “CQC” has instructed a Cumbrian hospital that they must do more to improve the care of patients.

The CQC said that although some improvements have been made at Whitehaven’s West Cumberland Hospital but concluded that agreed standards were still not being met.  In May of this year inspectors reported that patients were waiting too long in the A&E department; that there was a shortage of trained staff and that those on duty were working long hours under immense pressure.  Poor  record keeping was also noted.

The most recent inspection found that the hospital was now meeting record keeping standards but that significant staff shortages still existed and A&E waiting times were not being met.