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CQC removes registration of Grimsby GP.

Action has been taken by The Care Quality Commission (CQC) to remove the registration of a Grimsby GP who was failing to safely care for patients.

Following concerns raised by NHS England, CQC conducted an unannounced comprehensive inspection at the practice, known as the Chelmsford Medical Centre, on 3 March 2016 where several serious concerns were identified.

The CQC report says that the GP, Dr Shambhu Keshri, did not have an adequate understanding of the concepts of clinical safety and governance.

According to inspectors, the practice demonstrated little awareness of incident reporting, serious incidents and safeguarding knowledge was minimal.

Their report says that there was no engagement with multidisciplinary teams, no palliative care or safeguarding meetings and ineffective arrangements for dealing with complaints and significant events.

CQC deputy chief inspector of general practice, Sue McMillan, said: “The care we found being provided by Dr Shambhu Keshri, at Chelmsford Medical Centre, was very poor. At the last inspection, the practice was rated as inadequate for safety, effectiveness, responsiveness, caring and being well-led.

“Patients were at risk of harm because resources, systems and processes were not in place to keep them safe. For example, the management of patients’ medicines, the call and recall of patients, the system for reviewing hospital discharge and clinic letters, supervision and support of staff and the management of safeguarding - all these standards of care at the practice were unacceptably low.   

“The practice had failed to ensure patient safety, and we were left with no other choice to take urgent action and remove the practice from the provider’s registration.”