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Ilkley care home needs further improvement.


A West Yorkshire care home rated 'inadequate' by a watchdog in 2014 has been told it still needs to make improvements.

The Care Quality Commission (CQC) says Hollycroft Care Home, Ilkley, has made significant progress since inspectors found breaches of legal requirements last October.

Inspectors visited the Hebers Ghyll Drive home again in April this year, and ruled that it now complies with all the regulations it looked at. They no longer class the home as 'inadequate' in any service area.

However, in a newly-published report, the CQC said it is not possible to fully demonstrate that the improvements will be sustained if the home becomes more substantially occupied.

The home had just 12 residents when inspectors visited in April, but is registered to provide care for up to 30.

In a report the CQC inspectors say: "For us to be assured the service can consistently provide good care, we would need to see evidence these improvements were sustained over time and with a greater occupancy level."

Following the October inspection, the CQC ruled there were not enough staff to ensure people received appropriate care, putting the home in breach of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010.

After the April visit, the CQC said enough staff were in place for the 12 residents. Inspectors praised the improvements made in safeguarding arrangements and other aspects of care and staffing, including better-organised records.

In their report, inspectors added: "At the last inspection, we found incidents which resulted in, or could have resulted in, harm had not been appropriately reported. At this inspection, we found staff had received training and the manager had reiterated the importance of reporting incidents with staff."

Four Seasons Health Care Ltd, Cheshire, which owns the home, welcomed the CQC's acknowledgement that significant improvements had been made.