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Lincolnshire practice 'inadequate'.

A Lincolnshire medical practice has been placed into special measures following a Care Quality Commission (CQC) inspection.

Crossroads Medical Practice, North Hykeham, was put into special measures by England’s chief inspector of general practice after the CQC inspection found its overall quality of care to be ‘Inadequate.’

Inspectors rated the practice as inadequate for providing well-led, safe, effective services after the inspection on 24 September 2015.

However, Crossroads Medical Practice was rated ‘Good’ for being caring and ‘Requires Improvement’ for being responsive.

Deputy chief inspector of general practice and dentistry in CQC’s Central Region, Janet Williamson, said: “It is important that those registered with Crossroads Medical Practice can rely on getting the high-quality care which everyone is entitled to receive from their GP.

"During our inspection we saw that staff were caring and treated patients with compassion, dignity and respect. However, we also found that care and treatment was not always delivered in line with best practice.

“We have found significant areas of concern, which is why we are placing the practice into special measures, so opening the way for the practice to receive support from NHS England among others.

“We know Crossroads Medical Practice has acknowledged the areas where action must be taken. We will inspect again in six months to check whether improvements have been made. If we find that the service remains inadequate, we will consider taking further action.”

 

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