Clinical Negligence & Catastrophic Injury Solicitors
Woman seriously injured in lift shaft fall.
A woman is believed to have broken her pelvis and legs in a 25ft (7.6m) fall down a lift shaft in a Starbucks coffee shop
The woman is understood to have tried to use the lift but plunged down the shaft at the branch on Solihull High Street. She was rescued by firefighters.
The woman, who is reported to work at the branch of Starbucks and to be in her 20s, was taken by West Midlands Ambulance Service to Queen Elizabeth Hospital, Birmingham, where she was treated at the trauma centre.
Her injuries are not believed to be life-threatening, West Midlands Ambulance Service said.
A spokesman said: "Ambulance staff were told that the woman in her 20s had tried to use the lift but, when she stepped into the lift shaft, there was nothing there and she fell approximately 25ft to the bottom of the shaft.
"Ambulance staff worked with firefighters to extricate her from the confined space."
Starbucks closed the branch until an investigation was completed.
A spokesman said they were "shocked and distressed by this terrible incident" and that they were working closely with authorities.
Solihull Council is understood to have started an investigation.