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Billesdon surgery in special measures.


A Leicestershire GP surgery has been placed in special measures after an inspection by the Care Quality Commission (CQC) which found the quality of care to be Inadequate.

England’s Chief Inspector of General Practice placed The Billesdon Surgery, Billesdon, into special measures following the inspection in September 2015

CQC Inspectors rated the practice Inadequate for providing safe, effective, well-led services. However,owever, However The Billesdon Surgery was also rated Good for being caring and Requires Improvement for being responsive.

CQC Central Region deputy chief inspector of general practice and dentistry, Janet Williamson, said: “It is important that the patients registered with The Billesdon Surgery can rely on getting the high-quality care which everyone is entitled to receive from their GP.

"During our inspection we saw that staff were caring and treated patients with compassion, dignity and respect. However, we also found that care and treatment was not always delivered in line with best practice.

“We have found significant areas of concern, which is why we are placing the practice into special measures. This allows the practice to receive support from NHS England among others.”

Janet Williamson added that the CQC was aware that The Billesdon Surgery had acknowledged the areas where action must be taken.

She added: “We will continue to monitor this practice and we will inspect again to check whether improvements have been made. I am hopeful that the practice will do what is required for the sake of its patients, but if we find that the service remains inadequate, we will consider taking further action.”